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whats a fair wait before I refund?
mumto2loves
Posts: 1,043 Forumite
Hi
I sold an item on friday 14th october, I posted it 1st class packet on monday 17th. I chose not to send it recorded so I know Its down to me to refund then claim it back from royal mail, no problem with that.
I do think it should really have been there by now, everything I posted the same day has arrived (i've had feedback for it)
Should I ask her to wait a couple more days until maybe friday or just refund it now?
tia
I sold an item on friday 14th october, I posted it 1st class packet on monday 17th. I chose not to send it recorded so I know Its down to me to refund then claim it back from royal mail, no problem with that.
I do think it should really have been there by now, everything I posted the same day has arrived (i've had feedback for it)
Should I ask her to wait a couple more days until maybe friday or just refund it now?
tia
0
Comments
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I'd see if buyer was happy to wait until say Friday and then promise them a refund if it hasn't arrived then.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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There is no harm in asking if they mind waiting a few more days - the worst they can say is no. RM won't officially class it as lost until 3rd November so you won't be able to claim until after that.0
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