e-commerce platform sellers is a minefield! Who's best?

quizzling

I have been ripped off 3 times now by 3 different e-commerce platform sellers.
Can anyone help?

They say (free support) but then they keep you in a queue for ages on an 0871 or 0845 number which ends up costing more than they charge you monthly. There's Search engine optimization, email accounts, product amounts, templates, web space to consider. Anyone can start a company up & say they are the best but who is it that regulates them all? As far as my research show the answer is Nobody! Business link is closing down & citizens advice couldn't help, Trading standards couldn't help either!

Setting up has been a nightmare. 2 weeks I was told. It's now been 7 weeks & I am still having to wait 48hrs for them to reply to my emails! There are hundreds of companies doing this & they are getting away with it hand over fist.

Is anyone policing this part of the market or any way of finding out who is good & who is bad. Is there an overseer of this selling practice. I'm not even sure what it's called. I'm not talking about hosting. I am talking about companies that can rent you a website using their set templates & you pay them monthly. I'm told it's ecommerce selling platforms but I'm not sure.


At the moment it's pot luck & I have been very unlucky to the sum of approx £500 in the last two years with 3 different companies.:mad:
Starting a business with an online ecommerce platform should be transparent but the pitfalls are many & I am very reluctant to try again without seeing some good evidence that the company is as good as they say they are.

Does anyone know of any research done on who is to be trusted in this field?

At the moment it is Russian roulette.

Regards,

Jon

vuvuzela

E-commerce platform sellers. Who regulates them? - best to keep your posts to a single thread instead of in 2 places.