time switch missing

benwan32

mattcanary wrote: »

Benwan - you last post suggests that you should have a timeswitch installed.

If you have all electric heating, I would suggest that you should have a day and night tariff (or E7 or domestic economy).
Do you have electric storage heaters, or some other form of electric heating?

thats the thing. the technician said that im missing the time switch hence why the night rate is not moving. so i end up paying everything in day rate.

everything is electric in my house.

jalexa

benwan32 wrote: »

thats the thing. the technician said that im missing the time switch hence why the night rate is not moving. so i end up paying everything in day rate.

everything is electric in my house.

Not sure the penny has dropped yet. *If* you are on "Domestic Economy" (which is what your bill says) the meter requires a timeswitch (or teleswitch) to switch the meter between night and day. That is the supply of, and property off, the supplier. I do not understand the role of the "Scottish Hydro technician". Did he/she understand that you were being billed for "Domestic Economy"? You cannot (properly) be billed for Domestic Economy if the supplier's time switch is missing. The "technician" has been of no help and (as described) is not hardly competent. Though I suspect a misunderstanding.

How you want to use electricity is a entirely seperate matter. "Storage heaters" have been mentioned at least twice in posts but you haven't confirmed whether storage heaters are installed (and if so whether you want to use them). Similarly for off-peak water heating.

Or to put it differently, if you don't have storage heaters (or don't want to use storage heaters and/or off-peak water heating), just phone your supplier and say you want to switch to a single rate tariff. Take it from there. Don't get bogged down in meters and time switches. That is for Hydro-Electric to sort out (though I think a single-rate tariff may only need a billing change). Post again if you don't understand what Hydro say to you about your options (and costs, if any).

Mugget

Very important question............ Are you a THTC customer with a THTC meter or on a domestic economy econ 7) with a single meter but 2 rates? These are 2 seperate things and work completly differently. If you are all electric with storage heaters I would advise to call scottish hydro and discuss our options as they can advise you best or just fix the meter you have.

benwan32

thanks guys for all the info.

i clearly remembered that the technician said to me that someone took off the time switch for the meter which i believe is a "single meter with 2 rates" instead of "THTC meter" like i used in my previous house. there is a wooden board where the switch was supposed to be there but now its empty. my previous house uses pre-paid card for heating and cooking gas but i believe the shower is electric heated.

my new house is using the electric stove and heating but i do check there is a water tank in the bathroom but i cant make it for sure that's the "storage heater" you guys are talking about. anyway, i rarely use hot water except for shower only. my concern is that im being charged premium rate for my everyday appliances.

if i understand jalexa correctly i should change to single rate if im not bothered with hot water usage.

HappyMJ

benwan32 wrote: »

thanks guys for all the info.

i clearly remembered that the technician said to me that someone took off the time switch for the meter which i believe is a "single meter with 2 rates" instead of "THTC meter" like i used in my previous house. there is a wooden board where the switch was supposed to be there but now its empty. my previous house uses pre-paid card for heating and cooking gas but i believe the shower is electric heated.

my new house is using the electric stove and heating but i do check there is a water tank in the bathroom but i cant make it for sure that's the "storage heater" you guys are talking about. anyway, i rarely use hot water except for shower only. my concern is that im being charged premium rate for my everyday appliances.

if i understand jalexa correctly i should change to single rate if im not bothered with hot water usage.

How do you heat your house? A storage heater is a wall mounted heater with input and output controls. It stores heat in bricks at night at very cheap rates and radiates the stored heat through the day. The water tank in the bathroom should heat the water with an immersion heater at night also at very cheap rates.

benwan32

HappyMJ wrote: »

How do you heat your house? A storage heater is a wall mounted heater with input and output controls. It stores heat in bricks at night at very cheap rates and radiates the stored heat through the day. The water tank in the bathroom should heat the water with an immersion heater at night also at very cheap rates.

i do have a wall mounted heater which is powered by electric and it has a panel on the heater itself with numbers of how much i want the heat to come out.

macman

So is it a storage heater or a standard panel convection heater? Only the former runs on cheap night rate. It's your heating and hot water consumption you neeed to be concerned about, as that accounts for the bulk of your usage.

benwan32

macman wrote: »

So is it a storage heater or a standard panel convection heater? Only the former runs on cheap night rate. It's your heating and hot water consumption you neeed to be concerned about, as that accounts for the bulk of your usage.

i believe it is a storage heater as the heater itself was branded HeatStore.

Richie-from-the-Boro

O/P this thread is going around in circles [ not your fault ] because of your inability to answer a simple question. Let me rephrase the question are you on Heatstore Panel Heaters ~~or~~ Heatstore Storage Radiators ?

Its impossible for anyone here to give an objective answer till we know which of the two quite different products are in your new house. The we will need to know how your water is currently heated and whether you have a possibility of taking advantage of cheap overnight electricity. It seems only possible that you are have the Scottish equivalent of E7 but that some previous tenant / owner decided not to use it.

NOTE : this technical term telemetry just means radio - like I have three clocks in my house that are permanently accurate to one second GMT summer & winter because they use a broadcast radio signal [ can be had from LiDL for £4 ] as a permanent update. Its the same thing but the [ variable ] time [ on & off ] radio signal is out of your control and sent to your house by the leccy company.

Hope this helps !