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Warranty Requirement to Wash Motorcycle After Every Ride

Trebor16
Trebor16 Posts: 3,061 Forumite
If any of you own a Hinckley built Triumph motorcycle you will be aware of the requirement in the owners handbook to wash the motorcycle after every ride to maintain the warranty in respect of any finish/corrosion related issues.

I find it extraordinary that such a condition would be imposed. Is it reasonable? Would it absolve the manufacturer from having to meet claims in relation to corrosion/finish if the bike was not washed after every ride? I am aware of Triumph owners in other forums who have had claims rejected by the factory on the basis the bike wasn't cleaned properly hence why it corroded. One such claim is in respect of a bike that has only covered 500 miles.

What do people think about such a requirement?
"You should know not to believe everything in media & polls by now !"


John539 2-12-14 Post 15030
«13

Comments

  • forgotmyname
    forgotmyname Posts: 32,837 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Pays your money and takes your choice.

    I remember old cars and reconditioned engines, Dont exceed 3000rpm and dont labour the engine for 1000 miles then
    come back for an oil change and so we can refit everything thats fallen off or rattles because the lazy workers couldnt
    be bothered to do their job properly.

    Then there was the aftersales for underseal to stop it rusting away before its 1st MOT.

    Dont like the conditions then dont buy one.
    Censorship Reigns Supreme in Troll City...

  • david29dpo
    david29dpo Posts: 3,779 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Another reason the British motor and bike industry went down the pan. I am surprised anyone bought one with that clause!
  • CvPiper
    CvPiper Posts: 197 Forumite
    Part of the Furniture 100 Posts Name Dropper
    The Triumph bikes are the best selling bikes in UK - outselling all the European and Japanese competition.

    It is mainly put in in relation to winter riding, I.e. salt. If you leave it on any alloy or chrome finishes it will deteriorate them.

    Fair play to even considering corrosion related warranty - no other manufacturer will do.
  • bernih
    bernih Posts: 34 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Many years ago, I bought a Honda CBX550 and paid to extend the warranty to two years. Then found out that I had to get the bike dealer serviced every 2,000 miles. Which would have meant 5 services a year.
    Always check what you are signing for.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    CvPiper wrote: »
    The Triumph bikes are the best selling bikes in UK - outselling all the European and Japanese competition.
    Source ....?
  • Indout96
    Indout96 Posts: 2,373 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The Triumph bikes are the best selling bikes in UK - outselling all the European and Japanese competition

    are you sure ??
    http://www.visordown.com/motorcycle-news-industry/2010s-best-selling-motorcycles-so-far/13325.html
    These are from 2010 though.
    Totally Debt Free & Mortgage Free Semi retired and happy
  • Padz_2
    Padz_2 Posts: 281 Forumite
    Trebor16 wrote: »
    If any of you own a Hinckley built Triumph motorcycle you will be aware of the requirement in the owners handbook to wash the motorcycle after every ride to maintain the warranty in respect of any finish/corrosion related issues.

    I find it extraordinary that such a condition would be imposed. Is it reasonable? Would it absolve the manufacturer from having to meet claims in relation to corrosion/finish if the bike was not washed after every ride? I am aware of Triumph owners in other forums who have had claims rejected by the factory on the basis the bike wasn't cleaned properly hence why it corroded. One such claim is in respect of a bike that has only covered 500 miles.

    What do people think about such a requirement?

    I had one of the first stock Bonnies to come off the line in 2001. I don't remember reading that in the manual but I was more interested in reading than riding back then!

    Got a Harley now and I do wash it after every damp/wet ride - not as bothered if the weather is dry. But that is because there are a few areas where there is bare aluminium which would quickly look sh*t if I just left it.

    I suppose if someone quickly washed the bits likely to corrode then it isn't too onerous.
  • fivetide
    fivetide Posts: 3,811 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    are you sure ??
    http://www.visordown.com/motorcycle-...far/13325.html
    These are from 2010 though.

    Bit misleading that though. I think they do very well in the 600cc and cruiser classes. Triumph aren't really there in the 125 space and given the numbers bought for training schools etc, it isn't a surprise to see them lock out the top spots.

    Even then though, I don't think they do quite as well as was made out.

    5t.
    What if there was no such thing as a rhetorical question?
  • Trebor16
    Trebor16 Posts: 3,061 Forumite
    edited 26 October 2011 at 9:30AM
    CvPiper wrote: »
    The Triumph bikes are the best selling bikes in UK - outselling all the European and Japanese competition.

    It is mainly put in in relation to winter riding, I.e. salt. If you leave it on any alloy or chrome finishes it will deteriorate them.

    Fair play to even considering corrosion related warranty - no other manufacturer will do.

    Not true, BMW replace parts damaged by corrosion. What about painted components where the paint flakes off?

    Triumph claim they have the most rigourous testing for corrosion of all the manufacturers but they try their utmost to refuse "corrosion" related claims and blame the owner for not washing the machine correctly.

    How would putting such a requirement in the owners handbook stack up to the customers rights under the Sale of Goods Act?
    "You should know not to believe everything in media & polls by now !"


    John539 2-12-14 Post 15030
  • Trebor16
    Trebor16 Posts: 3,061 Forumite
    bernih wrote: »
    Many years ago, I bought a Honda CBX550 and paid to extend the warranty to two years. Then found out that I had to get the bike dealer serviced every 2,000 miles. Which would have meant 5 services a year.
    Always check what you are signing for.

    That would be the same with pretty much any extended warranty. The BMW motorcycle extended warranty is actually an insurance policy and it is a requirement that the bike must be serviced at a BMW dealer. Because it is a policy they can put that clause in.
    "You should know not to believe everything in media & polls by now !"


    John539 2-12-14 Post 15030
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