confusing message from ebay?

ammonite

Please place a reimbursement payment method on file
We're glad that you're selling on eBay. To continue listing, you must have a payment method (credit card) on file with us to pay amounts you owe under the eBay Buyer Protection Policy(referred to here as "Reimbursement Payment Method"). In most cases, it's the same payment method that you use to pay your eBay seller fees.

The eBay Buyer Protection Policy ("Policy") helps buyers if they have a problem with a purchase. If a seller does not resolve the buyer's problem and the Policy applies, eBay will arrange a refund for the buyer (the amount of the refund is determined in accordance with the Policy). In cases where eBay directly refunds the buyer, a Reimbursement Payment Method allows eBay to charge your payment method for the amount refunded.

You, in the capacity of a seller, authorise us to collect variable amounts (representing the refund eBay paid to the buyer) from the payment method you select on the next page. By selecting a payment method on the next page, you acknowledge and agree that your authorisation will be made on an automatic basis and on various dates as and when refunds are made to buyers under the Policy.

Confirm Reimbursement Payment Method.

Hi, can anyone tell me what this means please? Been selling as a home seller on eBay for years, got a paypal registered with them so if any issues with my selling they put a freeze on the money in paypal. (only happened once, then the parcel turned up). I don't offer refunds on the basis that the item is 'sold as seen' and all my descriptions are accurate. If an item doesn't turn up or is broken in the post, of course I will refund.

Been selling a bit more recently after a clear out and then suddenly got this message. I don't fully understand it and would be glad if anyone could help me out please? Many thanks in advance:A

johnnyboyrebel

ammonite wrote: »

Please place a reimbursement payment method on file
We're glad that you're selling on eBay. To continue listing, you must have a payment method (credit card) on file with us to pay amounts you owe under the eBay Buyer Protection Policy(referred to here as "Reimbursement Payment Method"). In most cases, it's the same payment method that you use to pay your eBay seller fees.

The eBay Buyer Protection Policy ("Policy") helps buyers if they have a problem with a purchase. If a seller does not resolve the buyer's problem and the Policy applies, eBay will arrange a refund for the buyer (the amount of the refund is determined in accordance with the Policy). In cases where eBay directly refunds the buyer, a Reimbursement Payment Method allows eBay to charge your payment method for the amount refunded.

You, in the capacity of a seller, authorise us to collect variable amounts (representing the refund eBay paid to the buyer) from the payment method you select on the next page. By selecting a payment method on the next page, you acknowledge and agree that your authorisation will be made on an automatic basis and on various dates as and when refunds are made to buyers under the Policy.

Confirm Reimbursement Payment Method.

Hi, can anyone tell me what this means please? Been selling as a home seller on eBay for years, got a paypal registered with them so if any issues with my selling they put a freeze on the money in paypal. (only happened once, then the parcel turned up). I don't offer refunds on the basis that the item is 'sold as seen' and all my descriptions are accurate. If an item doesn't turn up or is broken in the post, of course I will refund.

Been selling a bit more recently after a clear out and then suddenly got this message. I don't fully understand it and would be glad if anyone could help me out please? Many thanks in advance:A

The obvious suggestion is that you dont have any credit card/payment method on file with them so if there was an invoice for some fees for example they cannot get payment.

Sure someone with more knowledge of ebay will popst shortly.

ammonite

ahh ok thanks for this, the fees are debited directly out of my bank account which was why I am very confused about why they need card details too!

johnnyboyrebel

Reading it again, it is referring to any refunds you do. It looks like you can choose a specific payment method for refunds rather than just using your bank account for refunds and invoice payments.

soolin

Sellers are required to have a card registered on ebay, we've had a number of other threads about this and it looks like it is this months ebay target to get all sellers signed up properly. Ebay seem to go through fads, one month it will be harrassing people with low DSRs, and other times it will be a different campaign.