Virgin Calls Unlimited

stuhutch1976

Hi guys

I just thought that I should put something in about when I received a phone call from Virgin the other asking me to take up calls unlimited with them.

After telling the customer service advisor that I had previously had this but my costs of phone calls were still rising I decided to get rid of it.

He then asked me did u used to phone people in my local area, I said yes all the time, then he asked me did I dial the local area code in beforehand I said no as I thought that I didn't need to.

He then looked at my last years bills and he told me that I have been charged for every local call that I had made as in never put the local dialing code in first.

I decided to sign up for it this time but I'm making sure that form now on when I phone someone in my local area I will put the code in first.

:j

Heinz

Steer well clear of all 084 and 087 numbers because, for them, VM is the most expensive calls provider in the UK.

chris_n_tj

087 numbers with VM are free on my package

Heinz

chris_n_tj wrote: »

087 numbers with VM are free on my package

Check carefully and you'll find you only get 0870 calls included.

VM will skin you alive for 0871, 0872 and 0873 calls (as well as for 0843, 0844 and 0845 calls).

DVardysShadow

stuhutch1976 wrote: »

He then asked me did u used to phone people in my local area, I said yes all the time, then he asked me did I dial the local area code in beforehand I said no as I thought that I didn't need to.

He then looked at my last years bills and he told me that I have been charged for every local call that I had made as in never put the local dialing code in first.

Have you got that in writing? Because I think you will be back telling us you've been lied to.

Jo_Mc_2

I have this package, but never enter the local area code and have never been charged for those calls.

macman

stuhutch1976 wrote: »

Hi guys

I just thought that I should put something in about when I received a phone call from Virgin the other asking me to take up calls unlimited with them.

After telling the customer service advisor that I had previously had this but my costs of phone calls were still rising I decided to get rid of it.

He then asked me did u used to phone people in my local area, I said yes all the time, then he asked me did I dial the local area code in beforehand I said no as I thought that I didn't need to.

He then looked at my last years bills and he told me that I have been charged for every local call that I had made as in never put the local dialing code in first.

I decided to sign up for it this time but I'm making sure that form now on when I phone someone in my local area I will put the code in first.

:j

This is complete nonsense. 'Local' calls were abolished about 7 years ago. It costs no more to phone a landline at the other end of the country than it does next door. A call to the same exchange costs the same whether the area code is used or not.

hansi

stuhutch1976 wrote: »

Hi guys

I just thought that I should put something in about when I received a phone call from Virgin the other asking me to take up calls unlimited with them.

After telling the customer service advisor that I had previously had this but my costs of phone calls were still rising I decided to get rid of it.

He then asked me did u used to phone people in my local area, I said yes all the time, then he asked me did I dial the local area code in beforehand I said no as I thought that I didn't need to.

He then looked at my last years bills and he told me that I have been charged for every local call that I had made as in never put the local dialing code in first.

I decided to sign up for it this time but I'm making sure that form now on when I phone someone in my local area I will put the code in first.

:j

Absolute nonsense!:mad: I have been on the free anytime call package for years and I never put the code in and have never been charged. You've been virgined!