sound has dissappeared ??

castle96

HP Pavillion a6421.uk

suddenly I have no sound.. The speaker symbol has a red/white cross next to it. Rt click > sound...
under sounds and playback "no audio device installed"

the configure box is not highlighted so can't click on it

any ideas please ? thanks

Rupinder_Khurana

Try right click and open volume control. Check if the volume control is mute. Check the mute box and see it might work.

Regards

TakeThis

Device Manager Any yellow question marks?

castle96

"open volume mixer" is not highlighted, only

playback devices
recording devices
sounds

"no audio output device is installed" shows when I 'hover' over the speaker

castle96

in device manager, there is NO reference to any 'sound' items

TonyMMM

Reinstall sound driver - may be on an original disc supplied with the machine, or you can download from the HP site.

castle96

what you mean 'just' go to HP site and pick out a sound driver (must it be the 'right one' for my model) ??

karl-123

try the windows " fix it " utility

it works fine siya karl...........

macman

castle96 wrote: »

in device manager, there is NO reference to any 'sound' items

Look for 'audio'.

Anthonis

As I see its

Integrated Realtek ALC888S Audio


So if you have windows vista/7 try to use update to find driver.
Or you can reinstall it like this:
go here http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#High Definition Audio Codecs
tick accept and next, choose system version you need and download. Install and enjoy sound.


Btw there also should be a reason why driver has gone.... So be aware maybe your pc has any another problems....

castle96

thanks.. tried most of those - no good. did a system restore - 'fine' now., but yes, why did it go in the first place ?