Please help, what does this mean??

durham_girl

Hi Guys,

Whenever I go to the Snapfish website https://www.snapfish.co.uk I get an error message that says this _CLinkManager() :/default/javascript/util/common.js files are not included It just keeps popping up, and the website isn't working properly -the 'next' buttons etc don't work and things like that. I have tried googling the error but didn't get very far.

I would much appreciate it if somebody could help me, I'm trying to upload photos of my niece and it's getting a bit frustrating now!!

Thanks in advance

Louise x

djohn2002uk

I just tried your link with Firefox and Internet Explorer and it worked fine both times.

GoofyGAT

If you're using IE, have you tried with an alternative browser like Firefox or Opera? G

durham_girl

ok, must be my computer then. Any ideas anybody??

durham_girl

I don't really have a clue about stuff like this. How do I change browsers?

terryharman

mabey javascript is turned off?

Chippy_Minton

Which browser are you using? Maybe the browser has been set to disable Javascript. If IE, click Tools - Internet Options - Security tab - Internet zone - Default level - OK to enable it.

durham_girl

ok, I've tried what chippy_minton said (cheers!) but it still doesn't work. I don't understand, as this is the only website it happens on!

GoofyGAT

durham_girl wrote:

I don't really have a clue about stuff like this. How do I change browsers?

Download & install one/both, then use it to visit the Snapfish site.

As a last resort, there are other photo sites you could try. G

terryharman

Go to http://www.mozilla.com/en-US/firefox/

The download and follow the simple instructions, and try viewing it in that.

-Terry

durham_girl

Thanks for all your help guys, I downloaded Firefox and everything seems to be working fine! Is Firefox better than IE?