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PPi claim problem

Hi can any body help me on the following . I (foolishly) took out a secured loan with loans.co.uk who used g e money to actually supply the money . What i paid back to them was criminal ,but thats another story .Any way after paying it off in full i then rang them to ask for my ppi back 1400 in total . They (g e money) said that i would have to claim it off loans.co.uk as it was them that i signed and agreed the loan with. And because they have gone into receivership i would have trouble with it . Can anyone out ther please advise me what to do > Thanks

Comments

  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You cant just claim back insurance premiums, insurance is never refundable. PPI is only refundable (with interest) if its found to be mis-sold to you. GE Money didnt sell you anything.

    You need to complain (not claim) to the company that sold it to you, as they are responsible for the sale. Unfortunetely in your case they are no longer trading. If its post 2005 sale, you could contact the FSCS who may be able to help you.
  • di3004
    di3004 Posts: 42,579 Forumite
    Hi there

    It is correct that you pursue the broker, so in your case loans.co.uk because they set up and sold you the account.
    So to make a reclaim if the business are no longer active, maybe if eligible you can make a claim through the financial compensation scheme (FSCS).
    More details of the FSCS below, you would have to contact them to arrange for them to send you a form to complete, it slightly differs to the reclaim questionnaire.

    http://www.fscs.org.uk/contact-us/
    The one and only "Dizzy Di" :D
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