Retract negative credit record

thisisit123

Hi,

Lloyds TSB made an error on my account which caused my account to go £5 into overdraft. They acknowledged it was their error, reversed the fees and gave me a £10 credit as an apology. In the meantime (it took 5 months to resolve) they reported the £5 overdraft as a negative on my Credit Sore.

My Credit Score has now fallen significantly and is now badly affecting my ability in a current application I am making to another bank.

I have asked Lloyds TSB to retract the negative report. They have failed to do this.

It would be great if someone could help explain to me how I get Lloyds TSB to retract this negative mark on my credit score.

Thank you,

torbrex

This is the site feedback board, not really the place to ask that question.

You might get some feedback if you ask on one of the money boards at the top.

thisisit123

Thanks. I've posted this in the Money section now