If something is reduced, can you still take it back for low quality?

simmed

This is a petty example, but I'm more interested in the principle of it (for future reference) than the money. I bought a loaf of bread in Tescos, reduced, for 30p. It looked completely fine. I thought it was reduced because it was expiring the next day. But when opened it was all mis-shapen, crumbly bread that had obviously gone hideously wrong in the bakery. Could I technically take that back for a refund/exchange of a full price loaf of the same kind? Or am I only entitled to my 30p?

wealdroam

simmed wrote: »

This is a petty example, but I'm more interested in the principle of it (for future reference) than the money. I bought a loaf of bread in Tescos, reduced, for 30p. It looked completely fine. I thought it was reduced because it was expiring the next day. But when opened it was all mis-shapen, crumbly bread that had obviously gone hideously wrong in the bakery. Could I technically take that back for a refund/exchange of a full price loaf of the same kind? Or am I only entitled to my 30p?

You are right... it is a petty example.

In principle, you have the right to reject the goods and take the thing back if it is not to the standard expected.
In this case, they only have to refund the money you have paid.

They could of course offer a replacement, if available, but not necessarily a full priced one, unless you paid the difference.

They could offer a repair too. But I somehow think they won't be doing that.

moonrakerz

You get just what you pay for in Tesco !!

lincroft1710

simmed wrote: »

But when opened it was all mis-shapen, crumbly bread that had obviously gone hideously wrong in the bakery.

Which is why it was reduced to 30p.

I have found Tesco although sometimes offering fairly generous reductions on damaged/expiring items, rarely give things away.

spike7451

I was in the queue for the checkout at my local CoOp a while back & a woman in front of me was getting a refund for a reduced loaf of bread for some reason or another.Now they often reduce the bread down as much as 35p a loaf,so it was only a small refund...

bris

If I pay 30p for something that should be over a pound and it's not what i expected (although what did you expect for 30P ) it goes in the bin, I don't go looking for advice on how to get my 30p back.

simmed

bris wrote: »

If I pay 30p for something that should be over a pound and it's not what i expected (although what did you expect for 30P ) it goes in the bin, I don't go looking for advice on how to get my 30p back.

Learn to read:

simmed wrote: »

This is a petty example, but I'm more interested in the principle of it (for future reference) than the money

cheltenham_dude

OP, I think definately found out why it was reduced - I have a question though - is it still edible (ie. not still dough or going moldy)? You could take it back for a refund (at the price you paid of course), though if its edible Tescos may reject your request for a refund (or credit voucher/note). You could always feed it to the birds.