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No Freebies with perfumes when buying with reward points at Boots

I bought some Paul Smith perfume from Oxford St Boots yesterday with my reward points. It came with a free Paul Smith Bunny, was told I was not entitled to a free bunny cos I bought it with points, had I bought it with cash I would have been!

Comments

  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    What a load of rubbish you are entitled to free gifts and offers when paying with points, go back and complain
  • Thanks! I've email there customer service, the free bunny was crap anyway but I was annoyed about the whole principle of the thing as I thought reward cards were supposed to reward loyalty!!!!
  • buxton2006
    buxton2006 Posts: 66 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    buxton2006 wrote: »
    Thanks! I've email there customer service, the free bunny was crap anyway but I was annoyed about the whole principle of the thing as I thought reward cards were supposed to reward loyalty!!!!

    Finally heard back from Boots, who apologised and gave me 1000 points free.
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