Maplin - Hard Drive Without UK Warranty

retsil

moonrakerz wrote: »

The vast majority (99.9999% ?) of retailers give 12 months guarantee on what they sell. The Maplin's website says this:

"If you experience any defect in your goods under normal use within a reasonable period of time after delivery and which are due to faulty materials, workmanship or design, this will be made good by Maplin either by repair or replacement or refund"

It would appear that Maplins are not prepared to give a guarantee except under their own conditions. I daresay they would even contest 6 months under SoGA.

One answer for the future: GO ELSEWHERE - I certainly won't use them again after reading that. Other MSEs follow suit !

Surely by not defining the reasonable period Maplin could actually be doing good? For example, it would be reasonable for a £1000 tv to last past 18 months, so in this case Maplin would repair/replace/refund if it failed 15 months since purchase?

ashleypride

moonrakerz wrote: »

GO ELSEWHERE - I certainly won't use them again after reading that. Other MSEs follow suit !

Never used them myself, but from what I've heard about their attitudes to returns I'd have to agree.