World of beds store vanished

kerrie2609

How do I get the manufactures (Furmanac.co.uk) to replace a mattress I purchased Dec 2010 that has developed a fault, when the shop I bought it from has gone out of business? I have tried to track them down but there are no insolvency or liquidation administrators in-place, they seem to of simply vanished. The mattress actually states it has a 5 year guarantee, but the manufacturers have told me that it is void because the store are no longer in business.
I have tried trading standards, but as I paid with actual money there seems to be no laws to help me to replace my £600 mattress.

Pinkypants

Did you purchase on a card? If so you may have rights through the card company. Search on here for it I can't remember what the section is called.

Fergie76

Pinkypants wrote: »

Did you purchase on a card? If so you may have rights through the card company. Search on here for it I can't remember what the section is called.

kerrie2609 wrote: »

How do I get the manufactures (Furmanac.co.uk) to replace a mattress I purchased Dec 2010 that has developed a fault, when the shop I bought it from has gone out of business? I have tried to track them down but there are no insolvency or liquidation administrators in-place, they seem to of simply vanished. The mattress actually states it has a 5 year guarantee, but the manufacturers have told me that it is void because the store are no longer in business.
I have tried trading standards, but as I paid with actual money there seems to be no laws to help me to replace my £600 mattress.

...............

bobajob_1966

Which World of Beds was it? Companies House has several active businesses with variations of the name.

texranger

seems very alive to me http://www.worldofbeds.co.uk/

Pinkypants

Fergie76 wrote: »

...............

Many thanks for that Fergie really helpful.

Actual money, could still be a debit card!

Even when people say cash, sometimes they mean debit card.