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tesco refusing electron debit card

i have wanted to shop at tesco online for some time now i always do my weekly shop online however i am missing out on deals they have to offer have emailed them twice and had the reply "sorry but we currently have no plans to accept this method of payment online sorry for any incovenience" does anyone think this is good enough i dont and replied back stating so am still awaiting a reply.
any opinions greatly rec'd.
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Comments

  • hcb42
    hcb42 Posts: 5,962 Forumite
    not sure what you want to know? they are not under obligation to accept one kind of card over another?
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Some online stores and all offline terminals (like on trains and aircraft) do not support Visa Electron because their systems cannot check for the availability of funds.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • just wandered they accept it in stores but just wandered if anyone had any replies on the matter didnt think i could do much but thought i would just post in case anyone had any views.
  • i can use it on all other sites never come across this before and do nearly all my shopps online tesco seem only ones to decline it. They are trying to increse profit why lose so many customers over this.
  • we electron users missing out on some great offers online.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    emlv2000 wrote: »
    i can use it on all other sites never come across this before and do nearly all my shopps online tesco seem only ones to decline it. They are trying to increse profit why lose so many customers over this.

    I doubt they're losing many. AFAIK only one bank still offers electrons. The others phased them out. And you'll probably find that a large % of those that have them, will have more than one card and possibly only use electrons for low/no fee's.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Enfieldian
    Enfieldian Posts: 2,893 Forumite
    Part of the Furniture Combo Breaker
    emlv2000 wrote: »
    we electron users missing out on some great offers online.

    Get yourself a proper card then......
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Other cards allow the store to check funds are available and hold them until the transaction is complete or make changes to the price in case of substitutions etc, Electron doesn't have this facility so the card is not right for the system they use.
    You can use it instore because it's a fixed price and you know exactly what is being paid at checkout, so if the funds are there they can take them.
  • DCFC79
    DCFC79 Posts: 40,642 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    emlv2000 wrote: »
    i can use it on all other sites never come across this before and do nearly all my shopps online tesco seem only ones to decline it. They are trying to increse profit why lose so many customers over this.

    just because you can use it on other websites means absolutely nothing, each website owner can choose to accept which cards they want, only option is to get a card they do accept.
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    Tesco can't be the only cheap as shite online retailer. Try Asda.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
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