iOS 5 update on iPhone 4. Wiped all music!

joeyvicks

Afternoon folks,

Just completed the iOS 5 update to find that all the music from my phone has disappeared!!?

This wouldnt be so much of a problem but i dont have an itunes library containing all my music, instead it is all on an external hard drive (to save space on my laptop) and when it was originally added to my phone i put it on then removed it from the library.

Please, please can someone help and advise if there is anything i can do to retrieve it?

PS: Also the majority of my apps were removed, not too much of a problem i'll just dl them all again.

InsideInsurance

When updating the phone it does delete everything off of it but then should put things back afterwards. There were a few people complaining that this didn't happen for some people when upgrading to iOS5

Do you have a backup on itunes to restore to?

kwikbreaks

I had something similar with an iPad last night - no apps. Everything was backed up first and it sat overnight apparently restoring after the upograde but had actually done nothing. I'll be trying to restore it again tonight. If it fails I guess I'll just have to download all the apps again one by one. I guess you'll have to re-load the music somehow if you can't make it restore or sync.

There are lots of other reports of this on the web. My son did one over the weekend and had no problems so I stupidly assumed it was risk free without research.

boxst

The way a restore works is that it deletes the data and os from the phone, restores the contacts, photographs, text messages, settings etc.. and then does a sync. So if the applications are not in your iTunes library or the music has been removed it cannot copy them back to the phone. The reason for this is that the backup would be too big if it had to save all the music, apps, videos etc..

The lack of music or applications happens (randomly occasionally unfortunately) if you have ticked 'manage my music / apps' as opposed to just syncing all your music / apps as it doesn't know which ones to copy across.

Steve

googler

joeyvicks wrote: »

This wouldnt be so much of a problem but i dont have an itunes library containing all my music, instead it is all on an external hard drive (to save space on my laptop) and when it was originally added to my phone i put it on then removed it from the library.

So, fire up iTunes, add the music to the library, sync the phone then clear the library again....?

As a previous poster said, if you have no music in the iTunes library, and you Sync to an empty library, that will clear all the music off your device. The library is the master, the device follows as a slave.