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Bt home line for business?
halfpint79
Posts: 33 Forumite
in Phones & TV
I am about to take on some small business premises which currently have a BT connection, so for simplicity (and a quick phone transfer) I am looking to sgin up for a BT line. Business packages are much more costly and a linger contract than their home deals. Anyone aware of whather I can order a home package to use in a business? Obvioulsy BT do not promote this anywhere!
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Comments
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No,you cannot use a residential product for business use.It's the same with 99% of suppliers out there.If you do so & are caught,you'd be disconnected & billed for the remainder of the contract length.
http://www.productsandservices.bt.com/consumerProducts/dynamicmodules/pagecontentfooter/pageContentFooterPopup.jsp?pagecontentfooter_popupid=13408Residential Standard Terms
The services we provide
We provide you with your chosen services, including Telephony, Broadband, BT Infinity, Vision, Mobile, BT Broadband Talk, and any other consumer services and any equipment we provide.
You have a separate agreement for each service that we provide to you, which is made up of these Residential Standard Terms, the relevant service terms (telephony, broadband, broadband talk, pre-pay mobile broadband, infinity fibre broadband, mobile, vision, value added services) the Tariff Guide and any applicable Special Offer Terms. If you take a package of two or more individual services as part of a Multi Play Service Agreement (MPSA), then the terms of the MPSA will also apply to the services contained in that package.
The services and equipment we provide to you under these terms must not be used for business purposes.0 -
Your main issue is going to be the lack of any kind of service level agreement.
If your customers ability to contact you by phone was lost thanks to a fault, how would business fare if it took a month to come back online?
A business tariff doesn't mean a repair will be instant nor does a residential tariff imply that all repairs take forver.
But it's a point worth bearing in mind. If you're frantic because you're losing money and have no customers, and you try to chase a resolution, you won't be able to say "this is urgent as it is vital to my business" - oops, end of contract.
You have shopped around and not just looked at the BT site, haven't you? The "simplicity" you refer to doesn't really exist any more.0
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