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Dixons nightmare, anyone got a free phone number?
Melonade
Posts: 747 Forumite
Hi,
I'm desperate for a free phone number for Dixons if possible. I know they have one because they actually gave it to me but it's been lost :mad:
Background...
Ordered a TV for my Nan, it arrived but the screen looked like someone had put their foot through it. Complained and arranged a swap. Courier didn't arrive... didn't arrive the 2nd time... arrived the 3rd time after being manually book.
(They don't give a straight doorstep swap, they get tv back then send new one out)
They then told us the tv was out of stock so we agreed to a different model. It arrived but the stand was broken. More phone calls and arranged for a total refund. The courier didn't arrive the first time... or the 2nd time. (it was manually booked apparently) And now the 3rd time (yesterday) he hasn't arrived again :mad:
I'm using my Nan's phone each time and she's getting pretty naffed off, obviously. I've called them sooo many times I know the phone number and options off the top of my head :mad:
I wouldn't touch Dixons with a barge pole, they are the worst online company I have EVER dealt with. If anyone has a number I'd be really made up. Thanks
I'm desperate for a free phone number for Dixons if possible. I know they have one because they actually gave it to me but it's been lost :mad:
Background...
Ordered a TV for my Nan, it arrived but the screen looked like someone had put their foot through it. Complained and arranged a swap. Courier didn't arrive... didn't arrive the 2nd time... arrived the 3rd time after being manually book.
(They don't give a straight doorstep swap, they get tv back then send new one out)
They then told us the tv was out of stock so we agreed to a different model. It arrived but the stand was broken. More phone calls and arranged for a total refund. The courier didn't arrive the first time... or the 2nd time. (it was manually booked apparently) And now the 3rd time (yesterday) he hasn't arrived again :mad:
I'm using my Nan's phone each time and she's getting pretty naffed off, obviously. I've called them sooo many times I know the phone number and options off the top of my head :mad:
I wouldn't touch Dixons with a barge pole, they are the worst online company I have EVER dealt with. If anyone has a number I'd be really made up. Thanks
Even if you stumble, you're still moving forward.
0
Comments
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Try 0800 587 8787Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0 -
Esqui, thankyou
If that number works then god help the person on the other end
Even if you stumble, you're still moving forward.0 -
Option 3 to shout at peopleSquirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0
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