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can someone help me with settings

my husband is into soul music and goes on a site called a few records from my box, when it comes up there are record discs which he can just click on and it plays that record, now for some reason the settings have changed and when he clicks on a record it just goes to a volume control thing and you cant view any of the records while listening, can anyone help me and tell me how to change back to original format
thanks

Comments

  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Why don't you ask the people who operate that website....?
  • victor2
    victor2 Posts: 8,343 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Is it http://www.soultimemusic.myzen.co.uk/Records.htm?
    If so, it could be the player that you've got associated with mp3 files which is causing the problem.
    Don't use it, but if you can confirm that and the browser and operating system you're using, you'll probably get some help from people here.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • victor2 wrote: »
    Is it http://www.soultimemusic.myzen.co.uk/Records.htm?
    If so, it could be the player that you've got associated with mp3 files which is causing the problem.
    Don't use it, but if you can confirm that and the browser and operating system you're using, you'll probably get some help from people here.

    hi yes that is the site I am not techni minded at all so have no idea about techni stuff but i am using internet explore 9 and i am using windows 7 is that my operating system???

    it has been working fine until friday when it just switched to a volume control and no pictures!! when i click on properties it brings up quicktime
  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    Using Palemoon clicking a disc gives the option to save it

    http://www.palemoon.org/
  • santer wrote: »
    Using Palemoon clicking a disc gives the option to save it

    http://www.palemoon.org/

    thanks for this but i am not sure i know what I am supposed to do with palemoon sorry
  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    It is another browser

    With IE, click tools, internet options, on the general tab, click to delete browsing history, then restart IE and try the site
  • victor2
    victor2 Posts: 8,343 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    With Windows 7, click start, type default programs and press enter in where it says Search programs and files.
    Then select Associate a file type.....
    Scroll down to .mp3 and see what it says against it. It should say Windows Media Player unless you've installed something else to play mp3 files.
    If it doesn't, you can use the Change Program... button to change it, but might be safer just to see what it says first and then report back here.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

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