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switching query

I am trying to help someone save a few bob by switching - they can get a better deal on the comparison site - but not sure if they will be penalised by eon for switching as they do not know when their present contract runs from (!) - tried ringing eon to ask but been on hold for twenty minutes while typing this on an 0845 number !! the present contract is called eon price protection april 2012.

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  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    sscrabble wrote: »
    I am trying to help someone save a few bob by switching - they can get a better deal on the comparison site - but not sure if they will be penalised by eon for switching as they do not know when their present contract runs from (!) - tried ringing eon to ask but been on hold for twenty minutes while typing this on an 0845 number !! the present contract is called eon price protection april 2012.

    I don't think there are any specific early exit fees for that product.

    However, there is the Eon policy of not paying discounts on the final bill which I think means the loss of the possible 6% on the final bill for paying monthly by DD, and also another 2% for dual fuel.

    So 8% discount loss on final bill, but a small amount at this time of year. I assume the savings by switching would far outwiegh such a small loss.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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