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Pixmania or Amazon

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  • greyster
    greyster Posts: 2,392 Forumite
    amazon also has 30 days price protection. If the cost of the item goes down, you can claim the difference.
  • Have a look on at Pricerunner's consumer reviews for Pixmania.. they're horrendous. Likely to come with french manuals/french plugs and/or french guarantee. Also a lot of Canon guarantees *aren't* worldwide.
  • glyn_s
    glyn_s Posts: 121 Forumite
    don't leave us in suspense loulou41 - please tell us your son chose amazon!
  • xinran
    xinran Posts: 216 Forumite
    AVOID PIXMANIA - my husband had a nightmare when the HDD Recorder he ordered was faulty. Sent it back to France (£26.85 postage) and, despite numerous e-mails, it was a couple of months before they agreed it was faulty and sent a replacement. Nine months later and the postal charges have still not been re-imbursed!!!

    See reviews of the company here (241 reviews and only 9% recommendation):
    http://www.reviewcentre.com/reviews-all-52149.html

    If only hubby had checked this website before ordering......................

    Similar experience here. Due to amazingly bad customer services, I will never use Pixmania again. By contrast Amazon's CS are faultless.
    Amazon - no contest!
  • point3
    point3 Posts: 1,830 Forumite
    In the past Amazon used US imports of Canon cameras - same spec as UK versions, but different model number. I don't think that still applies though, but with any retailer be aware that 'grey imports' may not be covered under the standard manufacturer's warranty.
  • bought a canon with amazon a year ago and never had a problem. bought another one with Pixmania, it got stolen in transit and received an empty box. Pixmania idea of Customer Service and customer care goes like "so sorry for any inconvenience caused, but as the shipping company denies responsibility we cannot send you a replacement" Worst response I've seen from an internet company over a ten year period.

    go with Amazon over Pixmania any time
  • d00m
    d00m Posts: 47 Forumite
    PCworld will price match amazon/dabs/etc. Got my canon camera from there before christmas with £50 knocked off to match dabs.
  • N20Y1D
    N20Y1D Posts: 2,061 Forumite
    Part of the Furniture Combo Breaker
    avoid pixmania they are rubbish.
    TESCO EVERY LITTLE change to the t&cs HELPS
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