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microsoft word keeps being

mummyroysof3
mummyroysof3 Posts: 4,566 Forumite
edited 15 October 2011 at 9:09AM in Techie Stuff
unresponsive, what could be causing it? trying to write an assignment and keep loosing what ive wrote because of it
Have a Bsc Hons open degree from the Open University 2015 :j:D:eek::T

Comments

  • Laz123
    Laz123 Posts: 1,742 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Press the Insert key as see if that cures it.
  • sb2_2
    sb2_2 Posts: 111 Forumite
    when you say unresponsive, do you mean it keeps crashing?

    If so, it may be corrupted. Try reinstalling word if you can or try a different processor.
  • If it has only just started, try doing a system restore to a point where it was behaving itself.
    What is this life if, full of care, we have no time to stand and stare
  • Dave_C_2
    Dave_C_2 Posts: 1,827 Forumite
    edited 15 October 2011 at 10:40AM
    I used to drive Word 2003 for a living and in my experience these are the most common causes.

    1) Too many pictures in the file and not enough RAM on your PC. Typical file sizes are in the MB range - this is bad news. The cure is to convert the pictures to jpeg and re-import the jpegs.
    Easily done with MS paint, cut and paste the picture into paint then save as jpeg.

    2) Using fast saves. This saves your document once then saves the changes. This guaranteed to corrupt a file.
    Cure tools>options>save then uncheck allow fast saves
    Save your file, close Word and then re-open

    3) Using save multiple versions. Same as above, disable in File>versions

    4) Even worse is using master documents. Just don't do it, ever. By all means make a bunch of smaller files and combine at the end.

    5) Template rot, have a look here
    Basically, close word, find and rename normal.dot to normal.old
    Word will create a new Normal.dot template when it next opens.

    How to recover a corrupt document

    Finally always use windows to save a numbered spare copy of your important document before you start working on it. Panoia is a good thing when you are working with Word.

    Dave
  • k9387
    k9387 Posts: 144 Forumite
    What are you saving too? If it is on a dodgy memory stick that cause such an error.
  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    Until you solve it you could consider reducing the autosave interval
  • TakeThis
    TakeThis Posts: 2,909 Forumite
    Download, install, update and run a Quick Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

    After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.


    Then when can take a look at which programs and how much RAM that you have installed.
  • mummyroysof3
    mummyroysof3 Posts: 4,566 Forumite
    thanks for all the advise, will have a look at it later...i have lowered the time between saves already...now my space bar doesnt work properly as my son pulled it off argh
    Have a Bsc Hons open degree from the Open University 2015 :j:D:eek::T
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