Petrol price shown on pump is different to price at pay booth

bandy

At my local ASDA petrol filling station,the total price of fuel purchased at the pump differs ALWAYS by one Penny when I go to pay at the pay booth. I know that it is only 1p extra each time, but if that is multiplied by thousands of motorists over a year, it's a good deal of profit. Being so irritated by this, I deliberately bought £30.09 worth of fuel. Sure enough when I came to pay it was £30.10. I then went into the main store and asked to see a Manager. None available but my name and phone number was taken with a promise of a Manager contacting me later that day. Nothing heared from them. Should this be allowed to continue as it's been going on for months now?

marlot

Report it to trading standards

vax2002

It is covered by weights and measures and could see them land a very large fine indeed.

scheming_gypsy

what happens if you put £3.10 in or £3.11? if you put £3.11 in and they start charging you £3.10 then you're onto a winner.

[Deleted User]

Last time I used an Asda filling station, I put in exactly £10 and walked to the booth and handed over a £10 note. Never got told I was short.

scooby75

It's actually covered in the pattern approval of the petrol pump and is permitted to happen. When fuel flows through the pump, it passes through a meter which determines how much fuel passes through. Unfortunately, especially with the price of petrol as it is, these are very sensitive, and a small amount of fuel can "knock" it so that it puts the price up a little, which sometimes happens when you place the hose back.

It's perfectly legal and there is nothing that can be done about it.

robbies_gal

how can it be legal and why doesnt it happen at every station then?

never happened to me

mcjordi

i rarely pay the penny anyway.. but it seems to happen when its cold lol
im only getting back the pennys i dont get when i say oh it dont matter about the penny lol
could be expansion in the hose..

vaio

that sounds like an excuse and not a particularly convincing one at that.

I tend towards...I squeeze the trigger, fuel flows into my tank and I get charged, I release the trigger, fuel stops and so does charging.

The meter measures flow and once I release the trigger there should be no flow and if the meter is saying there is then either there is a leak or the meter is defective.

scooby75

vaio wrote: »

that sounds like an excuse and not a particularly convincing one at that.

I tend towards...I squeeze the trigger, fuel flows into my tank and I get charged, I release the trigger, fuel stops and so does charging.

The meter measures flow and once I release the trigger there should be no flow and if the meter is saying there is then either there is a leak or the meter is defective.

Im only trying to explain how it happens, and that is how it does happen. Feel free to ask trading standards who will tell you exactly the same.

grizzly1911

Why vent at Asda think GO should be the source of your frustration. He wants another 4p in the new year on every single litre.

You quite often see this when trying to round up to a pound when vending. Used to be quite easy, nigh on impossible these days.