MacBook Pro not firing up.

MisterNick

Thanks for the quick response Lucero.

Its a bit concerning that they may give me back another hard drive.

Can I just clarify, is it that it is unlikely that the drive is damaged?

Also, can you give examples of costs for extracting the data please?

Thanks

Lucero_2

Yep, it's been done before. Most people have no idea what drive is in their laptop or desktop PC. It's unfortunately common practice just to give back any old defunct part. I've even seen some stores purposefully damage parts to ensure a "replacment" is the only option. To be fair, I doubt Apple will do this although I have heard of them doing it before. I personally don't think your old drive is physically damaged, it would make loud clicking noises when given power and in most cases would show signs of it's impending death rather than just dying. As mention by BlueC, more often than not they need to give a quick turnaround so will put a new drive in, charge for it and give you everything else back.

Out of interest, have they asked for your apple ID or password to your MBP? If you turn it on and it's asking you for a password, or your Apple ID is already actived for the AppStore, one would have to ask where they got this information from, given your old drive was dead and they've provided a new fresh install drive.

Just a heads up, these days there's technically no such thing as an Apple specialist anymore. Macs use the same hardware as PCs (pretty much always have) and the process for fault finding is the same as for PC. However, it's the software that's different obviously and this is where local PC repair shops will aim to make their money.

Data recovery can be an intensive time consuming process, but only your PCs time. Once you've set the parameters the rest is easy. Happy to talk you through Disk Warrior if you want to give that a shot first. Otherwise, PM, send me your drive and I'll see what I can recover. I won't charge other than the postage