email error - any ideas?

joyfull

Good Morning.

Turned on computer today, 4 emails arrived OK, tried to send some out & got the following error message. Have turned computer off & on. Internet connection working fine.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'finance', Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: SMTP, Server Response: '451 Invalid Smtp line - Should end with CRLF', Port: 25, Secure(SSL): No, Server Error: 451, Error Number: 0x800CCC0F

Has anyone any idea how I can sort this out?

Many thanks.

scheming_gypsy

Wait until BT sort out their problems with their mail servers.

Look on their home page for any status updates regarding mail issues.

joyfull

Thanks SG, status is fine, but I'm being told I have an incompatible browser. Funny, everything was fine till this morning & I've changed nothing?

When you say wait for BT to sort out their mail servers, do you mean that in general there is a problem or a specific problem atm?

santer_2

The browser may have run an auto update

You could try Palemoon, which will run most Firefox add ons

http://www.palemoon.org/

joyfull

phoned bt - sorted.

tried sending emails - error AGAIN

phoned BT - sorted, sort of

BT looking into it

stress level - orbiting