Lloyds TSB Email

Ipswich1984

I sent an email tonight to Lloyds Customer Care email address to chase up some info I requested, just been in and checked my inbox and got the following response:

Delivery has failed to these recipients or distribution lists:

Customer Care(Insurance)
The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.

What the hell is going on there, are they just not looking at the emails they receive now!

DavidWallis

Ipswich1984 wrote: »

I sent an email tonight to Lloyds Customer Care email address to chase up some info I requested, just been in and checked my inbox and got the following response:

Delivery has failed to these recipients or distribution lists:

Customer Care(Insurance)
The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.

What the hell is going on there, are they just not looking at the emails they receive now!

I'm guessing LTSB need a server farm rivaling google and terrabytes of storage, just to cope with customer complaints. :rotfl:

di3004

Hi

This happens when its full on their end, try again today, good luck.;)

littlehenrydog

di3004 wrote: »

Hi

This happens when its full on their end, try again today, good luck.;)

I emailed them friday, yesterday and today. No response thou :mad:

di3004

littlehenrydog wrote: »

I emailed them friday, yesterday and today. No response thou :mad:

Hope you hear from them soon, it's probably the fact of them catching up now in order of the emails they have received, fingers crossed.;)

The_Marksman

littlehenrydog wrote: »

I emailed them friday, yesterday and today. No response thou :mad:

Ive noticed they take 2-3 days now to reply, hope you hear soon.

also if you have a name on any letters you may have received it may be worth CC'ing them in also. ie. a letter from joe bloggs would be


joe.bloggs

joe . bloggs @ lloydsbanking . com

di3004

You can find the direct one here.:D CEO

http://www.!!!!!!/sm.php?em=antonio.osorio*lloydsbanking.com

Ipswich1984

di3004 wrote: »

You can find the direct one here.:D CEO

http://www.!!!!!!/sm.php?em=antonio.osorio*lloydsbanking.com

I sent my original email last thursday to both the CEO and customer care, no response hence my 2nd email yesterday that I sent yesterday evening as its now 49 days since they got my SAR request and all they keep saying is its being looked at when I contacted them at 35 days!

So it seems emails via the CEO are also going unanswered.

The_Marksman

Ipswich1984 wrote: »

I sent my original email last thursday to both the CEO and customer care, no response hence my 2nd email yesterday that I sent yesterday evening as its now 49 days since they got my SAR request and all they keep saying is its being looked at when I contacted them at 35 days!

So it seems emails via the CEO are also going unanswered.

have you tried emailing them the name of anyone on the letters you have received, My SAR request with Lloyds took 6 weeks, if that helps