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Price Comparison Does not recognise my house!!

Hi all,

I have a problem when searching for utilities, water, home insruance etc. using price comparison or by phone. The database does not recognise that the house I am buying has been converted from flats in to a single dwelling.

Therefore, everytime I try to get a quote they dont recognise the house.... they will only quote me for a particular flat!

Anyone have any ideas how I can get this updated please?

Thanks!

Comments

  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They will source their address list from Post Office at a guess so you need to get them to update their records. Under the help for 'new house not listed' they direct you here http://www2.royalmail.com/postcode-finder-address-enquiry-form try filling the form in explaining the issue having first checked on www.royalmail.com what addresses show up for your postcode.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • Plushchris
    Plushchris Posts: 3,592 Forumite
    If you have the meter numbers, just enter your address manually on the comparison site, it'll probably then ask you for the meter numbers, put them in and there shouldnt be a problem, this happened at a flat I lived at a couple of years ago.
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
  • t0rt0ise
    t0rt0ise Posts: 4,606 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I've never put my address into a comparison site for utilities. Why would you do that?
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    You could stick in any old postcode from the local area, they only use it to get the relevant cost data.
    That gum you like is coming back in style.
  • Plushchris
    Plushchris Posts: 3,592 Forumite
    t0rt0ise wrote: »
    I've never put my address into a comparison site for utilities. Why would you do that?

    I think you will find its very hard to switch without entering the address you are switching...
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 11 October 2011 at 7:59AM
    You can't search for water utility options-there aren't any.
    All the comp sites for the other utilities (electricity gas) are postcode driven and do not require your fulll address for comparison purposes-only for actual sign up.
    Similarly, telecoms (phone and broadband) comparisons are driven by phone number, not address.
    Home insurance will obviously require the full address.
    No free lunch, and no free laptop ;)
  • Thanks guys.

    But that doesn't solve the problem.

    How can I get these databases updated?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you done as suggested in post 2?
    No free lunch, and no free laptop ;)
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Plushchris wrote: »
    I think you will find its very hard to switch without entering the address you are switching...

    The OP says he can't get a quote.

    Agreed he won't be able to switch but for a quote I just enter SW1A 1AA and get the quote.
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