Data Recovery online ??? is it ok

TakeThis

vucotich wrote: »

I paid the £50 because the guy said he had restored it , cleaned it up and said to me norton is uselss and probably caused the problem and so he removed it and replaced it with a trial version of another anti virus . It was only when i got home that I discovered there were still no photos there , i was mad as a hatter but the guy just said how am i supposed to get stuff that wasnt visible when you gave it in ?i was furious because i explained exactly how it was when i dropped it off . I then went online , downloaded the photo recovery and found stuff myself .It is still there but there is a lot to retrieve so it keeps freezing half was though . I have back up disks i created with my norton but for some reason they will not load . thanks for the help so far guys

You probably had the malware that 'hides' your files. Simple enough to fix, for nothing.
But we have little idea of what the £50 guy has done.

TakeThis

You can see if unhide works for you now.

vucotich

TakeThis wrote: »

You probably had the malware that 'hides' your files. Simple enough to fix, for nothing.
But we have little idea of what the £50 guy has done.

so how would i do that ?I tried recuva before but all i found was internet images .stellar phoenix running again now and it is deffo finding my pics because they are showing in the preview window so they are deffo still in here somewhere .Rather worried that google chrome keeps warning me that these programs may be malicious and corrupt my computer .but no problems so far . I will try and buy a external hard drive tomorrow .:D

closed

If you have a backup, that might be an easier route to fix, why doesn't it work, what format of backup?

http://diskdigger.org/

free no nag version http://www.portablefreeware.com/download.php?id=1477

did you do a recuva deep scan?

TakeThis

vucotich wrote: »

so how would i do that ?I tried recuva before but all i found was internet images .stellar phoenix running again now and it is deffo finding my pics because they are showing in the preview window so they are deffo still in here somewhere .Rather worried that google chrome keeps warning me that these programs may be malicious and corrupt my computer .but no problems so far . I will try and buy a external hard drive tomorrow .:D

Have you tried post #13? Did you run WinDirStat?

vucotich

not tried# 13 yet . i have used recuva deep scan and it has also found some of my pics so I am going to do a trip to Argos before they shut for something to save them onto and then i will try some of the other suggestions . thanks guys. I will let you know what happens :0)