paypal buyer protection policy advice needed

MEMBER02

Ive currently got a claim in with paypal regarding some fake love to shop vouchers sold to me by a seller who had paypals £500 buyer protection,ive heard nothing yet but someone else on ebay who was conned by this auction has filed claim with paypal and they say cash and vouchers are excluded from paypals 500.00 buyer protection scheme,is this true??

doingwhatican

I dont think that you are covered : From the paypal site

The item sold in the listing must be a tangible, physical item or good which can be sent in the post. All other items are ineligible for PayPal Buyer Protection coverage, including but not limited to intangible goods, services, quasi-cash, gift certificates and downloadable or streaming content. Motor vehicles (including cars, motorcycles, boats and planes), and Live Auctions will not be covered. In addition, items prohibited in the PayPal Acceptable Use Policy are ineligible for coverage. If an item does not meet the requirements in this section b.3, it is ineligible for PayPal Buyer Protection coverage, even if the PayPal Buyer Protection Seal is displayed in the item listing.

frivolous_fay

https://www.paypal.com/uk/cgi-bin/webscr?cmd=_help-ext&eloc=1771&loc=1747&unique_id=279953&source_page=_home&flow=

' Does PayPal Buyer Protection cover all eBay categories?

No. The item for sale must be a tangible product that can be sent by post.'

MEMBER02

doingwhatican wrote:

I dont think that you are covered : From the paypal site

The item sold in the listing must be a tangible, physical item or good which can be sent in the post. All other items are ineligible for PayPal Buyer Protection coverage, including but not limited to intangible goods, services, quasi-cash, gift certificates and downloadable or streaming content. Motor vehicles (including cars, motorcycles, boats and planes), and Live Auctions will not be covered. In addition, items prohibited in the PayPal Acceptable Use Policy are ineligible for coverage. If an item does not meet the requirements in this section b.3, it is ineligible for PayPal Buyer Protection coverage, even if the PayPal Buyer Protection Seal is displayed in the item listing.

It was a item sent in the post??

pennylane99

All other items are ineligible for PayPal Buyer Protection coverage, including but not limited to intangible goods, services, quasi-cash, gift certificates and downloadable or streaming content. Motor vehicles (including cars, motorcycles, boats and planes), and Live Auctions will not be covered. In addition, items prohibited in the PayPal Acceptable Use Policy are ineligible for coverage.

gift certificates are not covered....I guess that means vouchers

doingwhatican

But is states further on that gift certificates are ineligible.

doingwhatican

pennylane99 beat me to it........:-)