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Creative Zen Touch MP3 Player help!

Mizz_Pink
Mizz_Pink Posts: 756 Forumite
in Techie Stuff
Hiya

I have one of the above anfd i have a problem. All the keys are locked, I cant turn it off or press anything. The display is lit showing Zen Touch. Hubby thinks the battery needs taking out and putting back in but I'm reluctant to unscrew it.

Can anyone help?

Thank-you
Just owe Dad £2500 for a new car
:A

Paid off car loan 22nd August 2009. :T

Comments

  • dawnydee73
    dawnydee73 Posts: 1,564 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Has it got a hold button thats been pressed, my MP3 has one so you don't press anything by mistake
  • Mizz_Pink
    Mizz_Pink Posts: 756 Forumite
    Yes its got a lock button but that isnt on, when I plug the charger in it doesnt register either.
    Just owe Dad £2500 for a new car
    :A

    Paid off car loan 22nd August 2009. :T
  • James240
    James240 Posts: 16,392 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    i had one of these do this to me, basically if u let it run out of battery ( a pain i know :o ) then charge it back up everything will be fine basically i think its where theres software clashing and it jsuts locks up :)
    Savings Total so far for 2026: £0/£10,000
  • Mizz_Pink
    Mizz_Pink Posts: 756 Forumite
    Ok, thanks, I will do that, I have no choice I cant switch it off !!
    Just owe Dad £2500 for a new car
    :A

    Paid off car loan 22nd August 2009. :T
  • Desperate_Housewife_2-2
    Desperate_Housewife_2-2 Posts: 1,787 Forumite
    Mortgage-free Glee!
    Hi Mizz_Pink, I may be wrong but I think that there is a fault with the on/off button on some of the earlier models. Could you take it back? Is it still under warranty?
    Save £12k in 2012 no.49 £10,250/£12,000
    Save £12k in 2013 no.34 £11,800/£12,000
    'How much can you save' thread = £7,050
    Total=£29,100
    Mfi3 no. 88: Balance Jan '06 = £63,000. :mad:
    Balance 23.11.09 = £nil. :)
  • cdbrown
    cdbrown Posts: 224 Forumite
    This happened to my friends Zen - insert a paperclip into the reset hole. When it starts again make sure to fully charge it. Hasn't happened since. Good luck
  • Mizz_Pink
    Mizz_Pink Posts: 756 Forumite
    I have it on charge and have pressed the reset button a few times, nothing has happened. The display is lit up and thats it.

    Also when I first plugged in the charger the charging symbol was a hazard symbol, not sure if hard disk is tatered :eek:
    Just owe Dad £2500 for a new car
    :A

    Paid off car loan 22nd August 2009. :T
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