Listing Items which are not in stock

Dazzieboo

I was recently outbid on a cat scratching post and within a day was offered a second chance offer at my last bid price. I accepted it and "won" the item. Before I could pay, I received an e-mail saying the item is currently out of stock until mid March. I was offered other items for the same price which was a good deal, but I didn't want those, I wanted the one I bid on.

I e-mailed the seller and explained I was happy to wait for them to come back into stock and would pay when that time arrose.

I have now received an unpaid item alert from Ebay. I will pay for the item, as I want it, but why should I pay 8 weeks prior to getting it ? the idea of Ebay is to (hopefull) get the item within a week of purchase.

Has this happened to others ?, can I withold payment ?

Thanks

mrsb_5

i would say you are entitled to file a non performing seller thing as, if he didn't state in the auction that the item would be out of stock until march, then you would be right in asking for it to be sent asap. If it was me I would reply to the non paying bidder alert saying you will pay when item is in stock, meanwhile file a non performing seller alert too

frivolous_fay

I'd be hopping mad! Ruddy cheek! :mad:

eyelinerprincess

Open a non performing seller dispute against them. I think it's 60 days max that you can list an item without having it.

frivolous_fay

I don't think you can open a NPS dispute if you haven't paid.

But I don't think you should pay! At least, not yet...

eyelinerprincess

Then your next step would be to see if you and the seller could do a mutual withdrawl.

The bottom line is that if you pay for it and it doesn't turn up, it's too late to claim and you lose your money.

soolin

Sellers should not list things on ebay (which includes second chance offers) unless they can guarantee delivery within 30 days. Therefore send his emails to ebay with a complaint that you won't pay as item is not available, with any luck the item listing will get pulled.

Soo

Dazzieboo

Thanks everyone, just as I was drafting my complaint to Ebay the seller got in touch, he has closed the dispute and has said he will invoice me when the new stock arrives. I wonder if he suddenly realised what bother I could get him in.

Thanks again.

greenstreetprince

the cheek!