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CANNOT receive e-mails, but can send
glicky
Posts: 318 Forumite
in Techie Stuff
I've noticed I haven't received any e-mails for about a week, plus I've been getting phone calls from friends asking why I haven't replied to their e-mails.
They state they keep receiving the following message when they send me an e-mail:
"The following message to [e-mail address] was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'RCPT TO:[e-mail address] Mailbox disk quota exceeded'
I have cleaned out all my folders and still I can't receive any. I can send them, but can't receive. :mad:
Any ideas please?
They state they keep receiving the following message when they send me an e-mail:
"The following message to [e-mail address] was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'RCPT TO:[e-mail address] Mailbox disk quota exceeded'
I have cleaned out all my folders and still I can't receive any. I can send them, but can't receive. :mad:
Any ideas please?
0
Comments
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Your ISP will have the best answer.
On here you'll get lots of guesses.0 -
One of the guesses though....
Your mailbox is full. If you receive them locally through something like Outlook Express, maybe they are not being deleted at the server end. You can check if you have a webmail service and can access your email that way.
More information needed for more educated guesses. Like is it on your own domain, or something like hotmail etc?I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
0
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