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Formally rejecting a new car

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danlojo
danlojo Posts: 564 Forumite
Morning

Just about to formally reject a new car (well 5 months old but the garage have actually had it longer than us). :mad: It has had a problem which hasn't been rectified and nor can they find why it is occurring. The manufacturers are aware and I know our contract is with the garage we purchased it from.

Does anyone know if we have any legal right to hold onto the hire car we have until they source a matching one to what we are rejecting.

Any advice from someone who has gone through this would be great too! :D

Thanking you :D
Life is a rollercoaster.....ya just gotta ride it:whistle:

Comments

  • Hammyman
    Hammyman Posts: 9,913 Forumite
    No you have no right to a hire car. Good for you for sticking to your guns and getting a replacement.
  • Strider590
    Strider590 Posts: 11,874 Forumite
    You MIGHT (if you ask nicely) be able to get the manufacturer to foot the bill for a hire car IF you buy another one of their vehicles in good time.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hammyman wrote: »
    No you have no right to a hire car. Good for you for sticking to your guns and getting a replacement.
    As the dealer has broken the contract then you are entitled to have all reasonable consequential costs covered.

    If a hire car is reasonable then it will be covered as will any extra costs you incur in sourcing a replacement, don’t expect them to volunteer it though
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