problem with lg freeview dvd recorder rht497h

Recently my freeview dvd recorder has started acting up it all started when they switched the analogue signal off in the yorkshire region.
It said i had to re install my channels thats when my problems started i pressed the factory reset and followed the on-screen instructions but when it got to the end it just froze tried contacting lg but they are as much use as a chocolate teapot

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