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Justbeautifully.co.uk NOT Fantastic !

RustyNail99
Posts: 6 Forumite
Having placed an order with Justbeautifully on 12/08/11 I waited for 10 days for the goods to arrive but no joy. So I tried to ring and ring and ring the 0208 number, just an automated message. So left a message and sent several emails, no answer.... So persevered and eventually got a human being on the phone, excuse was Royal Mail (maybe true) was asked to wait another couple of day's. So waited and waited, then tried sending more emails and more phone calls .... never answered. Can only presume the company has gone under, so now started a dispute with PayPal.
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Comments
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They're not a British company. They're based in Malta.
http://whois.domaintools.com/justbeautifully.co.uk
The address on the website is for a warehouse distribution company owned by the Net Lynk Group.
http://www.netlynkdirect.com/contact.aspx
The phone number has a London code.
There are excellent reviews on Trust Pilot. However the Trust Pilot website is a notorious haven for fake reviews, which are almost always in favour of the vendor. The reviews seem a bit more honest on Ciao where several people have experienced the same problems as you have had.
http://www.trustpilot.co.uk/review/www.justbeautifully.co.uk
http://www.ciao.co.uk/Reviews/justbeautifully_co_uk__66452100 -
I am one of the people that has written a review on this forum about them, and on Trust Pilot, as the service I got from them was great. The registration- issue is from the previous owner of the company, and is where all the bad reviews stem from. A new management has been in place since April.0
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Thanks for the info, I did see the Malta connection and saw that Gemma Groves the Sales & Marketing Manager at just beautifully is based in Guildford.0
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