Samsung Laptop Adaptor Problem

mrsw1983

Please excuse the lack of technical termination! I had my laptop repaired under warranty by Samsung in April and the same problem has returned in that the connection where the adaptor plugs into is loose and won't charge the laptop.
I need some advice on the cheapest place to go to get it fixed? PC World or shall I just shop around locally? What should I expect to pay roughly?
Thanks

Hammyman

Expect to pay around £30-£60 depending on the labour rates at a shop. For it to happen twice you must really be ham fisted and I think you'll have trouble claiming on a warranty a second time for what is now quite obviously a fault caused by the user.

I am not saying it is not possible to claim but if it were my shop, the fact you'd claimed previously for the same problem would not get a favourable response from me. It would be "I will fix it but I'll be charging".

mrsw1983

Hammyman wrote: »

Expect to pay around £30-£60 depending on the labour rates at a shop. For it to happen twice you must really be ham fisted and I think you'll have trouble claiming on a warranty a second time for what is now quite obviously a fault caused by the user.

I am not saying it is not possible to claim but if it were my shop, the fact you'd claimed previously for the same problem would not get a favourable response from me. It would be "I will fix it but I'll be charging".

My son tends to get hold of it...enough said;)
Thanks for the advice

mrsw1983

Oh and what's the technical term for the problem? Just so I don't sound like a moron on the phone!

Hammyman

mrsw1983 wrote: »

Oh and what's the technical term for the problem? Just so I don't sound like a moron on the phone!

Loose charge socket...nothing complicated sounding I'm afraid

mrsw1983

thanks muchly:beer: