Upheld claim but wrong name on form?

nixx101

Just wondering if HSBC will decline my acceptance letter as I've claimed in my maiden name but want the money to go into a bank account with my married name on?

Can't get through on the phone at all and they seem to be ignoring emails, wondering if it won't be a problem or shall I pre-empt them by taking my marriage certificate and ID into a branch?

DrSqueeze

Sending them a copy of your marriage certificate would be a good idea, just in case. Otherwise there's a chance they may decide to play safe and instead of paying to the bank send you a cheque in your maiden name. Or delay payment while they question the name on the account.

di3004

Well done on your success!:beer:

I would do what Dr Squeeze has suggested and it will be put right, its your money and it should not be declined because of this.
Good luck.;)