phone line/broadband??

caris

Firstly I am posting this in internet access and phone line forums as I am not sure which section I need.

We currently have our phone line and calls from BT and our broadband via Plusnet.

We wish to leave Plusnet as we are not happy with the internet connection we receive.

We are looking to go to BT for total broadband and calls but are looking to use cashback sites. Having read the info on cashback sites we are unsure wether we have to click on broadband only or brandband and phone as the sites state that if we currently have a BT phone line we are ineligable for the call elliment of cashback. We do not want to end up with 2 seperate bills from BT ie one for broadband and another for calls. What would be our best way to go about it.

We realise there are alot of other broadband providers who maybe cheaper but we are not interested as we cannot access the speeds they offer due to an outdated exchange, but we do want BT openzone for mobile access.

Where we live we can only rarely manage to get 1meg speed so all these faster speeds are no good to us :mad:

Heinz

Bear in mind that, with ADSL broadband, whichever ISP you choose it will be delivered along the same pair of wires from the same telephone exchange - so the likelihood of any dramatic improvement in speed is slim. About all you can hope for is a reduction in contention (less users competing for the same connection out of the exchange).

Generally, reports on Plusnet broadband are quite good (as is the price).

caris

Heinz wrote: »

Bear in mind that, with ADSL broadband, whichever ISP you choose it will be delivered along the same pair of wires from the same telephone exchange - so the likelihood of any dramatic improvement in speed is slim. About all you can hope for is a reduction in contention (less users competing for the same connection out of the exchange).

Generally, reports on Plusnet broadband are quite good (as is the price).

Yes we realise that, we know that the speed is c**p which ever ISP provider we go with.

As for Plusnet it is not the speed or the cost its the fact that we keep loosing connection completely at home and we have decided that we would prefer the option of accessing our home broadband account via BT openzone hotspots rather than using our vodaphone or 02 mobile broadband whilst away from home.

macman

Loosing connection can have many causes, not necessarily an issue with your ISP. Is it possibly a wireless issue, if so start by changing the channel on the router interface.