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How do i get my money back from the seller
burtons
Posts: 724 Forumite
I asked a seller to cancel a item i payed for and they excepted but they said they didn't know how to send the request when i asked, so i went and contacted ebay and i was told how to do it so i sent the information to the seller and they sent me the request, so when i excepted the request i thought i would get my money back.
So how do i go about getting my money back without me or the seller losing any money.
So how do i go about getting my money back without me or the seller losing any money.
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Comments
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Seller needs to refund your original paypal payment.
Also whilst I don't think language is something that needs picking up on (my own is appalling sometimes) your use of the word 'excepted' could mean that you refused the cancellation in which case a refund would not be due. If however it is a typo for 'accepted' then my advice about seller refunding is correct.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Send them this link
https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/Marketing/bizui/SendRefund-outsideI’m a Forum Ambassador and I support the Forum Team on the Old style MoneySaving, Gardening, and Crafting boards.
If you need any help on these boards, please let me know. Please note that Ambassadors are not moderators.
Please report any posts you spot that are in breach of the Forum Rules by using the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not of MoneySavingExpert.com0 -
Sorry soolin about my english but i didn't get back from holiday until late last night so i'm still tired and cannot think just yet (my excuse anyway).Seller needs to refund your original paypal payment.
Also whilst I don't think language is something that needs picking up on (my own is appalling sometimes) your use of the word 'excepted' could mean that you refused the cancellation in which case a refund would not be due. If however it is a typo for 'accepted' then my advice about seller refunding is correct.0
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