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Doing some work training.

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Well i work with computers but starting to go another way and just thought if you could give me some information about each section

I am going training as a IT Technician/Support for a company with about 100< staff

The key tasks of the job are.
General Administration
Systems Checking
PC Maintenance
Domain Configuration
Report Writing
Fault detection
Fault Analasys/Repair
Preventative Maintenance
Answering Help Desk Calls.

If anyone could give me any information of what would be invloved for a compnay. I have never done anything like this and would like to read more information on each section. I have a couple of month untill i go.

Things like Fault Detection i understand but mosto f the rest i would like to know more about from people who actually do it! :p

Thankyou!
Things that are free in life are great, well most of the time :beer:

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