BAD NEWS FROM BARCLAYCARD (formerly morgan stanley) PPI HELP ANYONE??

dellydaisy

Hi just wondered if anyone could help...
I complained to barclaycard 15 weeks ago about my ppi - i immediately cancelled my ppi at the same time
Ive had my credit card at least 7 years with them (my card was previously owned by morgan stanley and then bought??? by barclaycard) After keeping me waiting 14 /15 weeks ive recieved a letter basically saying theres no proof that the application (which i filled in when it was morgan stanley) was prefilled and i wasnt told that ppi was optional
Is this just tactics by barclaycard??
would barclaycard have my original application form is this why they didnt find proof??

or shall i give up now and just think thank chrunchie its friday and carry on trying to pay my ppi off??

di3004

dellydaisy wrote: »

Hi just wondered if anyone could help...

I complained to barclaycard 15 weeks ago about my ppi - i immediately cancelled my ppi at the same time
Ive had my credit card at least 7 years with them (my card was previously owned by morgan stanley and then bought??? by barclaycard) After keeping me waiting 14 /15 weeks ive recieved a letter basically saying theres no proof that the application (which i filled in when it was morgan stanley) was prefilled and i wasnt told that ppi was optional
Is this just tactics by barclaycard??
would barclaycard have my original application form is this why they didnt find proof??

or shall i give up now and just think thank chrunchie its friday and carry on trying to pay my ppi off??

Hi

Do not give up, I would write to them again, and yes do contact Barclays as well, as the company would also have taken over the liabilities as well to what I know of.

Keep at them, good luck.;)