Closed bank accounts and data retention - what are the facts?

stclair

jfh7gwa wrote: »

So she does! I hadn't spotted that

stclair, the lady dealing with my query is called Margaret, she has said she'll get back to me with some info in a few days.

Well if you have no joy from Margaret I would recommend you write with your concerns to the following address:

Data Protection Manager
Royal Bank of Scotland
Retail Regulatory Risk
2nd Floor
Business House B
Gogarburn
P.O.Box 1000
Edinburgh
EH12 1HQ

You might try and watch this its really good ;-)

http://www.channel4.com/programmes/erasing-david

stclair

Old_Wrinkly wrote: »

Natwest - see post #14

I see by your signature that you work there.
Not in the OP's (former) branch, surely?

I dont work in Branch im sorry to say im not very good at face to face customer contact

MoneySaverLog

No it's not a job I would want either ;-)

jfh7gwa

Oooh that looks interesting - many thanks for posting that Stclair! I've added it to my mental To Watch list :T

stclair

jfh7gwa wrote: »

Oooh that looks interesting - many thanks for posting that Stclair! I've added it to my mental To Watch list :T

Its a really interesting programme its actually quiet shocking when you think about it when it comes to our privacy etc.

jfh7gwa

wait a second - should i be watching it then?! i've already been told i'm worrying about data for no reason, both on here and at the bank - is it safe viewing for me to watch? *grin*

edit:

Just finished watching your video recommendation, stclair. Holy hell. That's some scary viewing.

The problem is, that even though the journalist's documentary made the point about that.. well.. you can't really escape this information collection if you want to participate in society... what hope of retaining power over your data is there when I ask an innocuous comment when closing a bank account, and I'm treated akin to a lepar for daring to confirm they'd delete optional data about me...?

And worse - when I post on MSE, where I've been a user for years (ignore this login)... some of the posters, seemingly so much more consumer smart than your average Joe.. if even most of them can't see the point in my request to the bank..? We're walking right into the type of society that the documentary is a forewarning against.

starM

Hi, Anyone one know the Lloyds TSB address to write to for SAR request?

Thanks
MS

MoneySaverLog

Currently it is :

Data Controller: LLOYDS TSB BANK PLC
Address:
25 GRESHAM STREET
LONDON
EC2V 7HN

You can get the most up to date address from the ICO website at http://www.ico.gov.uk/what_we_cover/register_of_data_controllers.aspx