Halifax ISA shows 0% interest rate

R34GTT

Have any other Halifax ISA account holders noticed the rate shown in online banking is 0% or is it just mine? It should be 3.2%, or at least it was last time I checked a month ago.

opinions4u

Mine says "Interest rate: 3% Gross p.a." which excludes the 0.2% current account bonus. Yours never said 3.2% though, but it might be worth flagging the issue.

R34GTT

opinions4u wrote: »

Mine says "Interest rate: 3% Gross p.a." which excludes the 0.2% current account bonus. Yours never said 3.2% though.

True, it was effectively 3.2% but would only show 3%.
I will contact them and find out what has happened.

R34GTT

Nevermind, I figured out the issue and it's probably in their T&Cs although I can't find it, but it appears if the balance is below £1 then it displays a 0% interest rate. I know a requirement to open the account is a minimum deposit of £1 so this does kind of make sense.

I just increased the balance to over £1 and it now shows 3%. I make regular monthly payments but had recently needed to withdraw most of the balance which took it below £1.