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Sent esa form off and still no reply

hi i im being tranfered from IB to esa.they have had my esa form for roughly 5 weeks now is this the normal time frame.as i heard people only waiting two weeks.is it worth ringing or best to wait for the letter to say whether i have got esa or have to go to medical.thanks in advance

Comments

  • MrsManda
    MrsManda Posts: 4,457 Forumite
    Have you contacted them to check they've definitely received your form?

    My ESA took about 8 weeks to sort because they requested information from my doctors and it took awhile for them to respond. Though that was a new claim rather than an IB to ESA claim so I don't know if the timescales are different.
  • I sent my ESA form on 8th June and didn't receive any response until 27th July when I got a letter telling me I would receive ESA from a certain date.

    If they received it then I don't think you should be concerned because 5 weeks is not that long. It might be worth checking that they did receive it.
  • Thanks for advice i know atos recieved as phoned and checked a week after sending
  • NASA_2
    NASA_2 Posts: 5,571 Forumite
    It just depends how busy they are. This differs from area to area.
This discussion has been closed.
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