Changing direct debit date

Hi.

Has anyone on here got any experience of dealing with Admiral Insurance? My daughter recently changed her job, hence she has gone from weekly pay to monthly pay. Thus she phoned Admiral and asked that in future could she change the date of her Direct Debit, their blunt response was 'No Can Do'.

Instead they have told her she will have to cancel her policy or pay the oustanding amout £800 in full... I've never heard anything so daft.

Any suggestions, she's 21 passed her test earlier this year, when she passed Admiral upped her premium and took the difference in 1 single payment, which was equivalent to 3 months payments. looking for a new policy she's getting quoted £2500 +

Thanks

Comments

  • mikey72
    mikey72 Posts: 14,680 Forumite
    Be careful she doesn't miss the payment altogether. Can you lend her a few weeks money?
  • System
    System Posts: 178,313 Community Admin
    10,000 Posts Photogenic Name Dropper
    I think she would find that even if the insurer was willing to amend the date, they would no doubt want to charge her an admin fee of anything up to approx. £50

    So, it would be far more cost effective for her to borrow the funds as mikey72 has already said, (transfer / pay into her account) so that the existing Direct Debit can be paid on the correct date.

    Do not risk missing a payment because if the policy were cancelled, that would be an even more expensive outcome.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • dunstonh
    dunstonh Posts: 119,348 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The banks charge firms more for having multiple direct debit dates available. The less dates they have access to the less it costs them. Some companies only have 1 date or just a few in the month.

    Probably the easiest thing to do is lend her the money until her pay day.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    The other problem is they usually change the date by bringing it forward, not back, so she'll end up paying the first new installment early, not later.
  • Poppa_G
    Poppa_G Posts: 100 Forumite
    Thanks to Everyone, looks like I'll be lending her the money then as suggested. She is quite proud and has declined this offer, but looks like I'm going to have to put my foot down for once.
  • vusys1
    vusys1 Posts: 246 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    5 Payment of your premium
    [FONT=Zemestro Std Bk,Zemestro Std Bk][FONT=Zemestro Std Bk,Zemestro Std Bk]Unless you ask us to change your payment details, we will debit the payment details we have on file to collect any money due.
    [/FONT]
    [/FONT]
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