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returning an unwanted item - do i have any rights?

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  • sarahg1969 wrote: »

    brilliant, thanks for the info!

    Edit: perhaps it would be worth someone writing something up and asking Squeaky to add to the FAQ??
    Thinking critically since 1996....
  • Bexm
    Bexm Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Oh I've seen these people (or similar), they are always in center MK!
    They are sods.. they called me over and said something like "would you like to see what your hair looks like curled?" I'd never seen them before and was curious so said yes.. then they did half my head.. and said what do you think?

    I said it looked quite nice, so they told me the thingy was a hundred odd quid which I couldn't afford and asked them if they'd finish my hair!
    They told me it was only a demo and couldn't do my whole head but if I bought the thingy I was entitled to roll up at any of their mobile stalls and get my hair curled (whole head) any time!

    So they did literally say, "we'll only finish if you pay!"
    Tried to convince them to finish but they made a joke of it!
    I felt such a prat but as my overwhelming tightness wouldn't allow me to part with money so I think I told them to F off! :rotfl:

    So I'd bet you'd probably have a case with pressure selling!
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Hi,

    Ive gone and got myself in a real pickle, i somehow got cajooled into having my hair curled on Saturday by a mobile stall set up in a local shopping centre.. when i say cajooled i know i couldve said no but i didnt which is where my problem lies.
    She curled the side of my hair then said would you like to buy this model or that model at this price or that price etc, then she said she would finish my hair for me - so there im sat with half my head straight and half my head in a long cascade of curls feeling a right idiot (unassertive idiot i might add) handing over my debit card for the sum of £150 for something i didnt want but yet somehow couldnt get up and leave.
    Im not usually such an idiot, i dont know what happened to me to be honest but i feel sick at spending a ridiculous amount of money on something that i dont want and cant really afford.

    The receipt they've given me has no refunds circled on it. I accept the goods are not faulty and this is just a case of me simply buying something that i dont actually want.

    Do i have any rights to return the goods or is this a lesson learnt and a future sale for ebay?

    This wasnt from a retail shop but more of a cart type stall set up in a shopping centre.

    Many thanks for your help

    Littlecat


    There may be some help under the Consumer Protection from Unfair Trading Regulations, when it comes to personal demonstrations, giving the impression that they will only finish the job, if an additional purchase is made.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
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