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hp laserjet mfp 4100mfp, all in one laser printer problems

Hello, wondered if any one can help me .

I bought this printer for my brother 2 months ago and just recently managed to send it to him to albania.
it was bought from ebay, i left a feedback to him then, fast delivery etc but i couldnt test- busy with work and plus, it was without power cable.
My brother tried it yesterday and somehow it brings the ones below as a fault on the little screen.
> HARD DISC NOT FOUND, COPY AND SEND DISABLED, PLEASE TURN
ON AND INSTALL
> HARD DISC

Though , he says there is hard disc there, he reinstalled it twice but no luck ...he s a bit techy , unlike me--fixes mobile phones, so he s sure there is hard drive there
The ebay seller, been good as gold and offered either 15 percent reimbursment to my paypal account or, to send it back to him and full refund...
problem is printer is some 2000 miles away.
Anyone knows what can be done to this printer to make it work??

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