Guarantee - Company no longer trading

stuckupvacant

Hello

I have a damp proof guarantee for 20 years, from 2005
(the work was done for the previous home owner)

Damp has returned in the same spot, I phoned the company and they stopped trading a year ago

Do I have a leg to stand on, or is it tough luck?

dave82_2

You need to find out if it is insurance backed. If not then there isn't much you can do

irnbru_2

stuckupvacant wrote: »

Damp has returned in the same spot, I phoned the company and they stopped trading a year ago

Do I have a leg to stand on, or is it tough luck?

Company-backed or an insurance guarantee?

Was an adminstrator appointed? Check with Companies House.

stuckupvacant

how do i find out if they are Company-backed or an insurance guarantee?

and

Using the Companies House Website?
I found the company
http://wck2.companieshouse.gov.uk/f5081e1c8937a9db428c876502625b28/compdetails

What can I do with this information

Chunks

Hi there,

The link to the company's entry at Companies House reveals that it was 'dissolved' in July. Basically the company has ceased to be a company and has been struck off (deregistered if you will) at Companies House. By implication, the company had paid off its debts (if it had any) and now ceases to be registered as such.

A sole trader (means less secure than a limited company!) installed some double glazing in my house over ten years ago and was required then to provide insurance to cover the 10 yr warranty that came with the windows (in case he went bust). Basically he paid the premium and I got insurance cover from the third party insurer. He did go bust and I had a claim (after 9 years!) replaced the faulty glass and was paid out 100% - no bother.

By definition, the company is history/dead and your only hope is to see if the vendor was given a similar third party warranty to mine (assuming you haven’t got it in the house somewhere). As a limited company, I am guessing that there was no legal requirement for them to provide third party insurance but if you are able to contact the vendor, it cannot hurt to ask them. If the vendor has the policy/cert, and the warranty is transferrable to you, happy days.

Fingers crossed for you,

Chunks

phill99

If its a Guarantee, normally its offered by the company. If its a warranty, then its insurance backed.

A guarantee is only any good if the company are still trading.

ormus

even if it is insurance backed, just try claiming.
ask anyone whos had dealings with the NHBC.