ebay item not received

Reese_2

Hi, an item I successfully bid on was posted on Monday 19/09/11 by 2nd class recorded delivery and up to now the item has not been received.

I contacted the seller on 23/09 and the tracking number was provided and this confirms that it was posted on 19/09 but not delivered.

Anyone know how long it usually takes for a 2nd class recorded delivery parcel to be delivered?

Thank you

hermum

Have you put the tracking number into RM to see whether it's updated there yet?
My 2nd class has been taking the same length of time as 1st lately, so a day or 2 but can take a few days longer.

soolin

2nd class can vary, it is getting a bit late now though. Personally I would email seller again and tell them you'll contact them again say on Saturday if it hasn't arrived. If on saturday you still haven't got it politely ask the seller for a refund, and if they refuse or expect you to wait any longer just open a claim. I think though that most sellers will refund after a couple of weeks.

Reese_2

Hi, yes I've put the tracking number in RM and this is what I get - "Item AIxxxxxxxxxGB was posted at xxxxxxxxxxxxxxxxxxxxxxxx on 19/09/11 and is being progressed through our network for delivery".

hermum

It may not update any more than that, give it a few more days & see if it turns up.

Reese_2

Hi Soolin,

Thanks for your reply.

It does seem to be taking a while - it was posted in Scotland and I'm in Wales but didn't expect it to take this long!

I did contact the seller this afternoon to inform them it still hadn't turned up and that I'd seen the postman this morning and asked if there were any delays or anything that he was aware of. He suggested I give it a couple more days and that then it's the seller who contacts Royal Mail etc.

I think I may take your advice and wait until Saturday as this will give it a bit more time to turn up.

Cheers

Reese_2

hermum wrote: »

It may not update any more than that, give it a few more days & see if it turns up.

Hi,

Does it not update when it's been 'deilvered and signed for'?

soolin

Reese wrote: »

Hi,

Does it not update when it's been 'deilvered and signed for'?

Depends on the area/ Nothing I ever send recorded shows as delivered and I do not recall the last time I have had to sign for a recorded parcel delivered to me. I took one in today for a neighbour actually, unsigned for of course.

Reese_2

Hi, just a quick update!

The item was delivered yesterday - posted 2nd class recorded delivery on 19/09 and delivered 27/09! Not a very good delivery time but at least it did turn up! I checked the Royal Mail tracking last night which confirmed signature and delivery.

Thanks to everyone for the replies above.