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Barclays stalling?
sparxuk
Posts: 20 Forumite
Hi guys I put in a claim into barclays around 2 and a half months ago, and about a month ago had a letter from them saying that my claim was being dealth with and that I should not contact them as everything was OK. Today they have sent a letter saying that I havnt sent them my financial ombudsman survey yet, I did send this off when the claim was started.
To me this looks like a stalling tactic, they know that they only have 2 weeks to go. They are saying that I need to return the survey within 10 days or they will have to proceed with the claim based on the info they already have.
My question is if I send this off again today will I then have to wait even longer?
To me this looks like a stalling tactic, they know that they only have 2 weeks to go. They are saying that I need to return the survey within 10 days or they will have to proceed with the claim based on the info they already have.
My question is if I send this off again today will I then have to wait even longer?
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Comments
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Hi guys I put in a claim into barclays around 2 and a half months ago, and about a month ago had a letter from them saying that my claim was being dealth with and that I should not contact them as everything was OK. Today they have sent a letter saying that I havnt sent them my financial ombudsman survey yet, I did send this off when the claim was started.
To me this looks like a stalling tactic, they know that they only have 2 weeks to go. They are saying that I need to return the survey within 10 days or they will have to proceed with the claim based on the info they already have.
My question is if I send this off again today will I then have to wait even longer?
Hi there
Have you a copy of this reclaim questionnaire complaint?
If so send another copy, make them aware its a copy they should have received, and you are aware they did already receive this because you received the letter to confirm this, also enclose a copy of the letter you received from the beginning from them.
Nothing surprises me if they have mislaid them, good luck with this.;)The one and only "Dizzy Di"
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Hi there
Have you a copy of this reclaim questionnaire complaint?
If so send another copy, make them aware its a copy they should have received, and you are aware they did already receive this because you received the letter to confirm this, also enclose a copy of the letter you received from the beginning from them.
Nothing surprises me if they have mislaid them, good luck with this.;)
Thankyou, ill do this0
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